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[16794] - Account/ Fleet Executive

  • Permanent
  • Surbiton
  • Posted 3 weeks ago
  • £ £24000

We are currently recruiting for an Account Executive on behalf of one of our clients, a well-established organisation based in the Surbiton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience.

 Person Specification:

  • Extensive Account Management or sales administration experience from within fleet industry
  • Customer service background/experience
  • High levels of proficiency in Microsoft Office
  • Ability to produce accurate work to tight deadlines under pressure with excellent time management skills
  • Articulate individual with the ability to communicate clearly in writing and orally
  • Excellent administration skills
  • High level of Customer Care and quality service
  • Problem solving ability
  • Strong team player with strong negotiation skills
  • Data/Information Analysis
  • Empathic, positive, flexible outlook
  • Full Driving Licence
  • Degree educated or equivalent
  • Key Responsibilities: –
  • to act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales
  • Produce new vehicle orders
  • Progress orders advising clients of any change
  • Generate and issue new vehicle contracts and monitor return
  • Arrange new vehicle deliveries / vehicle collections
  • Arrange vehicle re-allocations where required
  • To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary
  • To manage and/or generate monthly customer invoicing and recharges
  • To generate and authorise external supplier orders
  • To produce regular and ‘ad-hoc’ client reports within defined time-scales
  • To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary
  • To maintain a professional attitude, building and maintaining relationships with internal and external customer
  • To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales
  • To deal with any concerns or issues that may arise, implementing preventative improvements
  • To undertake and complete development solutions as deemed necessary and as required in the performance of the role

All Cvs will be viewed, however only those candidates who have been selected for the short list will be contacted directly.

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