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[24409] - Customer Service Assistant – Part Time

Customer Service Assistant – Part Time
Based in Kingston upon Thames
12.45 to 5.30 pm Monday to Friday
£16,030.29 per annum + Benefits
Permanent role

Our client is currently looking for a Customer Service Assistant to join their busy team based in Kingston upon Thames


Key Responsibilities

  • Assist with booking incoming stock to update the computerised stock control system.
  • Unpack bulk supplies and put them in the appropriate place in the store.
  • Process stock orders from other departments and sites; pack and organise the stock transfer to the appropriate department.
  • The cashing up procedure is to produce a receipt balance from the PDQ machine at the end of the session.
  • Help with the annual stock-take.
  • You must ensure the PDQ machines are stored security in the safe overnight.
  • Receptionist duties: Greet people, provide information and directions
  • Switchboards: Answer incoming telephone calls and connect to the appropriate extensions, Redirect calls as necessary


Person Specification

  • Teamwork – this job needs people who support colleagues when necessary and in times of staff holiday, sickness and absence.
  • Flexibility
  • Calm and patient manner and the ability to work under their own initiative
  • A clear speaking voice.
  • Good customer services skills
  • Enjoyment of working with the public and contractors
  • Confidence, Self-Motivation and Initiative – the ability to tackle calmly any situation which occurs and to decide on one’s own the best way it can be dealt with
  • Knowledge of methods of posting, and how mail is sorted efficiently
  • Pleasant and confident manner
  • Smart (uniformed) and well-presented
  • Physically fit
  • Reception skills and experience would be desirable
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