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[24903] - Charity Shop Manager

  • Permanent
  • Tolworth
  • Posted 2 months ago
  • £ 23,000 - 25,000

Charity Shop Manager
Salary: £23,000-£25,000 per annum
Hours: 09:00-17:00 (37.5 hours/week), some weekends required (to cover holiday)
Based in Tolworth
Permanent role

Fantastic opportunity to lead a Charity Shop in Tolworth, ensuring income and gift aid targets are met. Previous experience in a similar role is essential.

Key Responsibilities:

  • Day-to-day shop management, including sorting donations and optimizing sales training staff and volunteers ensuring shop cleanliness and adherence to policies
  • Control cash flow and process financial donations accurately
  • Maintain social media presence to boost income
  • Support budget setting and gift aid procedures
  • Recruitment, training, and performance reviews for staff and volunteers
  • Provide professional customer service and promote charity events Accept donations courteously
  • Ensure compliance with trading standards and maintain accurate records
  • Oversee equipment maintenance and repairs
  • Manage shop security, including key holder responsibilities and CCTV usage
  • Implement Health & Safety policy and ensure compliance


Person Specification

  • Previous retail experience
  • Experience in the Charity sector beneficial
  • Excelling communication skills
  • Patient and hand on
  • Experience of dealing with vulnerable people is beneficial
  • Effective staff and volunteer management
  • Cash handling experience
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