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[23520] - Temporary Customer Service Advisor

Temporary Customer Service Advisor
Start: ASAP
Duration: 3 months
Pay: £12.50 per hour
Hours: 9am – 5:30pm
Office based role
Location: Chessington/Tolworth

Our client is looking for a Customer Service Advisor to join them on a temporary basis. They are looking for an experienced Customer Service Advisor with an excellent telephone manner

Key Responsibilities

  • Primarily manage customer communications and provide a high quality of customer service.
  • To handle customer enquires via incoming calls, post, email, and webchat in a friendly, prompt, accurate and sufficient manner.
  • To efficiently manage general administrative tasks, updating customer accounts and dealing with correspondence.
  • The Advisor is in the front line of customer communication, a professional understanding of what makes first-class customer service is also important, as are flexibility, multi-tasking, and problem-solving skills.

Person Specification

  • Good numeric skills and capable of multi-tasking
  • 1-2 years’ experience of working in a call centre or in a customer facing role A commitment to providing good customer service
  • Excellent telephone manner
  • Strong written and oral communication skills
  • Attention to detail
  • Focused and self-motivated
  • Patient and tactful
  • Enthusiastic team player
  • Keen to learn
  • Strong IT skills
  • The ability to enter information and supply information quickly and accurately


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