[25314] - Senior Events Administrator

Role Overview

Reporting to the Senior Events Manager, the Senior Events Administrator will provide admin and event delivery support to the wider Events team. This role is best suited to a highly skilled administration professional who has had previous experience with client/ account management, venue site visits and venue hire paperwork. They will possess excellent organisational skills and be passionate about the events industry and customer service.

The Events Team is a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team. Someone who prides themselves in providing 5-star customer service and going the extra mile for the client and for each other. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.

Main Duties/Responsibilities: 

Administration

• Supporting Events team with site visits, client/account management, paperwork processing and general administration
• Raising contracts and agreements, ensuring all aspects of the event are clearly outlined and protected
• Ensuring all supplier’s paperwork is checked and uploaded to the system
• Raising purchase orders and invoices
• Updating our booking system with all confirmed event details, ensuring all details are documented and ensuring efficient scheduling and avoiding conflicts
• Preparing and submitting TEN applications to relevant authorities for events requiring permits in public spaces or with specific restrictions
• Supporting the Head of Events and Senior Events Manager with various projects, taking ownership and initiative

Event Production

• Supporting the Head of Events and Production Teams with the delivery of events produced by Enable
• Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required

Skills and Experience:

• Experience in customer facing roles and strong customer service skills
• Prior experience in Events, Venues or Sales industries essential
• Possess excellent written and verbal communication skills to interact effectively with clients, staff and senior management
• Proficient in a range of office software: Outlook, Excel, Teams
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service
• Ability to work autonomously while readily collaborating with the wider events team
• This role may require schedule flexibility – including late nights, early mornings and weekend work to deliver events – this will be agreed in advance