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[20275] - Sales Support Coordinator- Immediate position

  • Permanent
  • Surbiton
  • Posted 4 weeks ago
  • £ 22,500 rising to £24,000 after probation plus excellent benefits

Sales Support Coordinator- fantastic opportunity to work for a global brand. Modern office environment and great benefits!

Salary: £22,500 rising to £24,000 following successful completion of 6 month probation period plus £750 guaranteed green allowance.

Based in the Surbiton area.

Hybrid working pattern – office / remote

We are currently recruiting for a customer Sales Support Coordinator to work for a leading global brand in the Surrey area. This is an ideal position for a recent graduate who is customer focused with excellent communication skills, who has ideally worked within an office environment previously.

Person Specification:

  • Good Microsoft Excel/Word skills
  • Educated to degree level or equivalent
  • Experience of working in an office environment
  • Ability to organise/prioritise workload and meet deadlines and multi-task
  • Excellent time-management and ability to understand and respond to business priorities
  • Proactive approach and ability to work independently
  • Keen to learn and develop personal skill set
  • Excellent communication and committed to delivering excellent customer service
  • Accuracy & attention to detail
  • Manage customer orders work on SAP to ensure orders are reviewed and correct
  • Excellent interpersonal skills & ability to build relationships with retailers and colleagues
  • A committed team member who is reliable & enthusiastic
  • SAP experience is desirable
  • Customer service and sales experience is desirable

Key Responsibilities:

  • Key account support – working closely with account managers and retailers
  • Managing outbound call cycle and being the main point of contact
  • Managing stock allocation
  • Monitor sales support email mailbox
  • Process faulty returns
  • Ensure invoices and correctly processed against the correct budgets
  • Answer calls from retailers
  • Coordinate with logistic companies and retailers to ensure bookings are delivered when required
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