We are delighted to be recruiting on behalf of a prestigious education facility in Surrey for an events administrator. You will be responsible for letting the facilities to external hirers on a profitable basis, however also working in partnership with local schools and organisations.
Assist in the management and operation of all external events and lettings.
Provide a central point of contact for all external enquiries for the use of the facilities.
Manage the lettings calendar to ensure there are no clashes with the extensive programme of annual events
Ensure effective and high-quality customer service to facilities users, including advance notice of any unavailable dates on a quaterly basis.
Assist the Deputy Bursar to meet the financial outputs set for external lettings.
Maintain the lettings charges and in conjunction with the Bursar, ensure lettings charges increase annually by the agreed increase, and that this is communicated in advance to all facilities users in a timely manner.
Ensure all hirers understand the conditions of use and any other important information is effectively communicated to customers.
Assist with the creation of all marketing and media materials for the promotion of external letting opportunities, including regular social media posts.
Prepare lettings agreements and ensure appropriate agreements are in place for all external letterings either income generating or on a public benefit basis.
Customer focused with a ‘can do’ approach
Excellent organisational skills with a high level of attention to detail
Professional and friendly demeanour
A determined self-starter with an ability to see jobs through to completion
Proactive and able to take responsibility for own work without supervision
Good standard of general education
Excellent written and spoken English
Excellent IT Skills
Highly organised and adept at prioritising work
Knowledge and experience of selling services/facilities
Excellent interpersonal and communication skills, with the ability to relate well to a diverse range of people