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[14204] - Customer Service – Interest in Photography? Good Technical skills?

  • Permanent
  • Surbiton
  • Posted 2 months ago
  • £ 25,000

Customer Service Assistant – urgent vacancy- apply now!

Based in Surrey.  Salary: £25,000 + per annum

We are currently exclusively recruiting for an account support agent.  This is an unique position that has become available due to an internal promotion.  Ideal candidate will have experience preferably in retail, dealing with camera equipment and high level customer service.  This is fantastic opportunity to work within a lively team with a leading brand in new  lovely bright offices based in Surrey. This would be a fantastic opportunity for a bright graduate with a keen interest in photography and someone who has clear evidence of technical knowledge.  The job involves attending events, training sessions and being actively involved supporting the sales and products team.

 Person Specification:

  • Working knowledge with a niche clientele – able to deliver high quality customer service
  • Excellent written and verbal communication skills- ability to explain technical information to non-users
  • Ability to learn how to operate technical & photographic equipment
  • Excellent understanding of basic photography theory
  • Excellent organisational skills, able to work on own initiative
  • Excellent attention to detail
  • Professional approach with confident and outgoing demeanour
  • Photography A level is desirable
  • Degree level educated
  • Knowledge of salesforce is desirable
  • Live a commutable distance to South West London

Key Responsibilities: –  

  • First point of contact to customers via email and telephone regarding technical support of products
  • Key account management with business clients
  • Specialist in brands products
  • Event coordination and support
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