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[20856] - Network & Systems Engineer

  • Permanent
  • Thames Ditton
  • Posted 2 months ago
  • £ 24,000 - £26,000 per annum

Network & Systems Engineer
Based in Thames Ditton
Full time, permanent, office based role
Salary £24,000 – £26,000 per annum

 

Person specification

  • Basic understanding of networking
  • Cisco switching and router experience
  • Supporting MS Windows 10
  • Experience of Microsoft Active Directory and Group Policies, DNS, DHCP
  • Installation and management of Windows server
  • Storage (NAS/iSCSI/RAID)
  • Experience of managing/working with an IT helpdesk
  • Able to work alone and within a team
  • Excellent written, listening and verbal communication skills
  • Full driving licence

 

Key Responsibilities

  • Responsible for provision of first and second line technical support
  • Support the Network & Systems Manager and external suppliers (where applicable) with infrastructure upgrades, maintenance and renewals
  • Undertake end-user computing device builds including – hardware & software support, installation, configuration, and deployment of laptops, desktops, tablets & smartphones
  • Taking Scheduled backups, and logging details
  • Printer management, toners stock maintenance and ordering from the supplier
  • General network support and maintenance, cabling and patching
  • Use of software to manage, monitor and respond proactively to incidents
  • Ensuring internal customers are kept informed, regarding on-going tickets and e-communications is used at all times
  • Running training sessions and workshops on systems processes
  • Achieving agreed and contracted SLA’s
  • Work with 3rd parties to support the resolution of network & systems problems
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