As a Client Handler you’ll play an integral role within the team. On a day-to-day basis, you will:
Handle day to day enquiries, renewal inviting, retention and policy management
Meet and develop Client’s insurance needs
Develop new business opportunities to achieve income and retention levels
Enhance client/ insurer relationships
Develop book of business through upselling and cross selling
Understand the market available to secure and retain all risks
What you’ll bring to the role
You’ll be the first point of contact for your clients and will use this to build and manage key relations
It’s essential that you have intuitive people skills and the confidence to deliver an amazing client experience through careful and tailored communication as well as managing renewals with accuracy and confidence.
Technically, you’ll have solid Personal Lines Insurance product knowledge, preferably in Motor and Home.