[23884] - Insurance Broker – Client Advisor – Personal Lines / Employee Benefits

Client Advisor – Personal Lines / Employee Benefits
Competitive Salary
Based in Twickenham
Full time permanent, office based role

A fantastic opportunity to grow your career in Personal Lines insurance. As a Client Adviser, you’ll play a key role in managing the insurance needs of an exclusive audience of clients within the large and successful Personal Lines team who specialise in providing tailored personal insurance solutions for members of employee benefit schemes across the UK.

Key Responsibilities

As a natural and enthusiastic communicator with a strong customer service ethos, here’s a snapshot of what you’d expect to be doing day-to-day:

• Handle day to day enquiries, renewal inviting, retention and policy management
• Meet and develop client’s insurance needs
• Develop new business opportunities to achieve income and retention levels
• Enhance client/ insurer relationships
• Develop a book of business through upselling and cross-selling
• Understand the market available to secure and retain all risks

Person Specification

• Confidence in building effective relationships with your clients, your team and the wider company
• A good general understanding of the technicalities and challenges personal insurance can bring
• Intuitive people skills and confidence to delivery an amazing client experience
• Organisation, accuracy and attention to detail
• Passion, energy and a strong customer service ethos
• Effective, confident & considerate communication and an ability to adapt your communication style accordingly
• Strong IT skills
• Experience of using Acturis would advantageous but full training would be provided
• A Cert CII or genuine interest in achieving and continuing development (desirable)