Facilities Administrator, Kingston upon Thames area
Salary: £20, 500
Full time, permanent role
The role of the Facilities Administrator is assist the Maintenance Department to ensuring a reliable and timely service to clients. This involves liaising with colleagues, contractors, tenants, compliance team, their support staff and property owners.
Person Specification for Facilities Administrator: –
Excellent organisational skills
Excellent written and verbal communication skills
Customer services skills – 1 year (preferred)
Facilities / Property / Maintenance: 1 year (preferred)
Solid administrative ability, able to support in a busy environment
Proficiency in Microsoft Office Accuracy Is essential
Strong attention to detail
Ability to prioritise work well under pressure in a fast-paced environment
Main Responsibilities for Facilities Administrator:
To provide administrative assistance and support to the Maintenance Department.
Utilise the Active H (RHAD) system for the administration and monitoring of all repairs.
Respond to maintenance queries, requests and call outs in a timely manner.
To ensure project worksheets are kept up to date with correct and relevant information.
To sustain and chase outstanding maintenance issues to ensure number are kept at a manageable level.
Maintain and improve relationships and communication with colleagues, contractors, tenants, their support staff and property owners.
Ensure contractors details recorded accurately on the Active H (RHAD) system.
When required, provide assistance concerning administration of statutory contracts and inspections.
Maintain and promote excellent customer service.
Cover for out of hour’s maintenance when required.
To cover reception when required.
Other reasonable duties as required by the Head of Maintenance