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[14801] - Facilities Administrator

Facilities Administrator, Kingston upon Thames area

Salary: £20, 500

Full time, permanent role  

The role of the Facilities Administrator is assist the Maintenance Department to ensuring a reliable and timely service to clients. This involves liaising with colleagues, contractors, tenants, compliance team, their support staff and property owners.

Person Specification for Facilities Administrator: –

  • Excellent organisational skills
  • Excellent written and verbal communication skills
  • Customer services skills – 1 year (preferred)
  • Facilities / Property / Maintenance: 1 year (preferred)
  • Solid administrative ability, able to support in a busy environment
  • Proficiency in Microsoft Office Accuracy Is essential
  • Strong attention to detail
  • Ability to prioritise work well under pressure in a fast-paced environment

Main Responsibilities for Facilities Administrator:

  • To provide administrative assistance and support to the Maintenance Department.
  • Utilise the Active H (RHAD) system for the administration and monitoring of all repairs.
  • Respond to maintenance queries, requests and call outs in a timely manner.
  • To ensure project worksheets are kept up to date with correct and relevant information.
  • To sustain and chase outstanding maintenance issues to ensure number are kept at a manageable level.
  • Maintain and improve relationships and communication with colleagues, contractors, tenants, their support staff and property owners.
  • Ensure contractors details recorded accurately on the Active H (RHAD) system.
  • When required, provide assistance concerning administration of statutory contracts and inspections.
  • Maintain and promote excellent customer service.
  • Cover for out of hour’s maintenance when required.
  • To cover reception when required.
  • Other reasonable duties as required by the Head of Maintenance
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