[24409] - Customer Service Assistant – Part Time

Customer Service Assistant – Part Time
Based in Kingston upon Thames
Hours: 12.45 to 5.30 pm Monday to Friday
Salary: £16,030.29 per annum + Benefits
Permanent role

Our client is currently looking for a Customer Service Assistant to join their busy team based in Kingston upon Thames

Key Responsibilities

• Assist with booking incoming stock to update the computerised stock control system.
• Unpack bulk supplies and put them in the appropriate place in the store.
• Process stock orders from other departments and sites; pack and organise the stock transfer to the appropriate department.
• The cashing up procedure is to produce a receipt balance from the PDQ machine at the end of the session.
• Help with the annual stock-take.
• You must ensure the PDQ machines are stored security in the safe overnight.
• Receptionist duties: Greet people, provide information and directions
• Switchboards: Answer incoming telephone calls and connect to the appropriate extensions, Redirect calls as necessary

Person Specification

• Teamwork – this job needs people who support colleagues when necessary and in times of staff holiday, sickness and absence.
• Flexibility
• Calm and patient manner and the ability to work under their own initiative
• A clear speaking voice.
• Good customer services skills
• Enjoyment of working with the public and contractors
• Confidence, Self-Motivation and Initiative – the ability to tackle calmly any situation which occurs and to decide on one’s own the best way it can be dealt with
• Knowledge of methods of posting, and how mail is sorted efficiently
• Pleasant and confident manner
• Smart (uniformed) and well-presented
• Physically fit
• Reception skills and experience would be desirable