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[13787] - Assistant Account Coordinator

  • Permanent
  • Surrey
  • Posted 2 weeks ago
  • £ 18,000 - £21,750

Assistant Account Coordinator

Based in Surrey. Salary: £18,000 – £21,750 per annum.

We are currently recruiting for a customer Assistant account coordinator to work for a leading brand in the Surrey area. This is an ideal position for a recent graduate who is customer focused with excellent communication skills, who has ideally worked within an office environment previously.

 Person Specification for Assistant account coordinator –

  • Good Microsoft Excel/Word skills
  • Educated to degree level or equivalent
  • Experience of working in an office environment
  • Ability to organise/prioritise workload and meet deadlines and multi task
  • Excellent time-management and ability to understand and respond to business priorities
  • Proactive approach and ability to work independently
  • Keen to learn and develop personal skill set
  • Excellent communication and committed to delivering excellent customer service
  • Accuracy & attention to detail
  • Manage customer orders work on SAP to ensure orders are reviewed and correct
  • Excellent interpersonal skills & ability to build relationships with retailers and colleagues
  • A committed team member who is reliable & enthusiastic
  • SAP experience is desirable
  • Customer service and sales experience is desirable

Key Responsibilities for Assistant account coordinator – 

  • Key account support – working closely with account managers and retailers
  • Managing outbound call cycle and being the main point of contact
  • Managing stock allocation
  • Monitor sales support email mailbox
  • Process faulty returns
  • Ensure invoices and correctly processed against the correct budgets
  • Answer calls from retailers
  • Coordinate with logistic companies and retailers to ensure bookings are delivered when required

Tagged as: Account coordinator, customer service, graduate, SAP

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