[19778] - Administrator – Friendly company with great benefits !

Administrator – Account Management Department

Based in Surbiton area. Salary: £20, 500 + bonus
Full time, permanent office-based position

We are currently recruiting for an Administrator to work within a friendly team based in the Surbiton area. This is an ideal role for an organised candidate who enjoys administration.

Person Specification for Administrator – Account Management

• Some administration skills and experience
• Ability to deliver high levels of customer service and client satisfaction whilst managing client expectation
• Ability to produce accurate work to tight deadlines under pressure
• Excellent communication skills – both written and verbal communications
• Previous experience within the automotive or fleet management sector would be a distinct advantage
• The ability to work autonomously and as part of a team successfully
• Highly proficient in MS Office
• Ability to problem solve and think outside the box
• Effective time management and work prioritisation
• Positive, proactive and flexible outlook with high levels of integrity and empathy
• Enthusiastic, tenacious and hardworking
• Highly professional with excellent self-presentation standards
• A full driving licence is desirable but not required

Key Responsibilities:

To ensure that the administration tasks of the account management function are completed accurately and within agreed timescales. Ensuring all activities are undertaken in accordance with work instructions and quality procedures

• Prepare and send packs to the relevant client prior to delivery
• To assist the Account Executive and Account Manager monitoring and managing Client services and insurance reminders
• Assist in the preparation of contract review presentation documentation
• To produce client related reports and manage client administration
• To administer and report on the company
• To undertake tasks and administration relating to the products and filing of documents
• As per request, prepare and send overseas travel documentation to the relevant customer
• To process daily invoicing efficiently & accurately ensuring information is correct & profit margin