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[19736] - Administrator – Account Management Department

  • Permanent
  • Surbiton
  • Posted 4 months ago
  • £ 20,500 plus bonus

Administrator – Account Management Department

Based in Surbiton area. Salary: £20, 500 + bonus
Full time, permanent office-based position

We are currently recruiting for an Administrator to work within a friendly team based in the Surbiton area. This is an ideal role for an organised candidate who enjoys administration.

Person Specification for Administrator – Account Management

  • Some administration skills and experience
  • Ability to deliver high levels of customer service and client satisfaction whilst managing client expectation
  • Ability to produce accurate work to tight deadlines under pressure
  • Excellent communication skills – both written and verbal communications
  • Previous experience within the automotive or fleet management sector would be a distinct advantage
  • The ability to work autonomously and as part of a team successfully
  • Highly proficient in MS Office
  • Ability to problem solve and think outside the box
  • Effective time management and work prioritisation
  • Positive, proactive and flexible outlook with high levels of integrity and empathy
  • Enthusiastic, tenacious and hardworking
  • Highly professional with excellent self-presentation standards
  • A full driving licence is desirable but not required

Key Responsibilities:

To ensure that the administration tasks of the account management function are completed accurately and within agreed timescales. Ensuring all activities are undertaken in accordance with work instructions and quality procedures

  • Prepare and send packs to the relevant client prior to delivery
  • To assist the Account Executive and Account Manager monitoring and managing Client services and insurance reminders
  • Assist in the preparation of contract review presentation documentation
  • To produce client related reports and manage client administration
  • To administer and report on the company
  • To undertake tasks and administration relating to the products and filing of documents
  • As per request, prepare and send overseas travel documentation to the relevant customer
  • To process daily invoicing efficiently & accurately ensuring information is correct & profit margins maintained
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