Admin Assistant – Part time
22.5 hours per week – Monday – Friday
Salary: £24,000 pro rata per annum
We are recruiting a part time Admin Assistant with good office experience, a confident telephone mannerand IT skillson behalf of our client to provide excellent, professional customer service to customers
Respond to all enquiries via phone, email, letter, and social media
Ensure where possible all interactions are progressed to a successful outcome in a timely manner at the first point of contact.
Accurately create and maintain database records, including updating contact details, logging communications etc. Ensuring consistency at all times
Support with the administration of events.
Assist in a range of administrative and database tasks.
Support online data related activity including third party and digital data processing.
As required, create and update internal training documents and process guides.
Proficient in Microsoft Outlook, Word & Excel
Proven experience of effectively using databases
Experience of working as part of a team
Adept in delivering a great customer experience
Excellent letter writing and verbal skills
Excellent interpersonal and telephone skills
Demonstrable ability to accurately input data, at speed and within time constraints
Excellent organizational skills and attention to detail
Adaptable to change with a solution focused approach to problem solving