A distribution company located in Surrey is looking for a full time Telesales Order Executive. This role combines aspects of sales and customer service and requires someone who can manage both. The key responsibilities of this role are growing and developing new and existing accounts against targets, working within a team to achieve these.
You will also be dealing with all customer issues, and queries-providing service information promptly and efficiently while ensuring appropriate follow up. Maintaining excellent working relationships is a necessity to ensure high levels of customer service are achieved.
The ideal candidate will have:
A high attention to detail and methodical approach to work
The ability to establish and maintain working relationships with others; while also sharing information and resources within their team
Ability to listen and understand information , presenting information in a clear and concise manner
A genuine interest in customer service and go above and beyond for customer satisfaction; exceeding customer requirements
Have a flexible and effective manner of working
Strong understanding of Sage, X3 and is computer literate and numerate.