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[10297] - Salesforce Administrator

  • Contract
  • Surbiton
  • Posted 3 months ago
  • £ 25,000

Salesforce Administrator

£25,000 – £28,000 per annum

The purpose of the role is to provide high quality IT and administrative support to staff and volunteers working on the Community Connectors pilot, in order to ensure:

The following list summarises in broad terms the main functions of the post.

  • Daily administration and support for staff and volunteers (e.g. dealing with phone calls & emails, referrals, correspondence, making appointments, arranging meetings, entering data to CRM system)
  • Supports the Development Manager in managing and coordinating the service/team
  • working with the CRM team, to set up dashboards and produce reports for Community Connector pilot
  • to train Community Connector staff and volunteers in use of the CRM system

Person Specification:

  • Demonstrable experience of using CRM/database system, including monitoring data quality and creating reports, preferably for case management.
  • Demonstrable experience of providing administrative support/coordination to a team.
  • Good problem solving, analytical, administrative, organisational, communication and interpersonal skills are also important.
  • Experience with Salesforce is preferred
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