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[10424] - Sales Coordinator

  • Permanent
  • Twickenham
  • Posted 2 weeks ago
  • £ 18,000-21,000


Permanent/ Full time role. Salary £18,000 -£21,000. Twickenham


We are recruiting for a sales coordinator to join a fun, busy company working in the toys and games industry. You must have excellent interpersonal and administrative skills along with the ability to adapt and multi-task in a fast-paced environment. This role would suit someone who has worked as a Sales Coordinator, Administrator or Customer Service Executive within a sales office environment.

To be considered for this role you must possess the following:

  • Proven administrative and organisational skills
  • Experience in sales order processing
  • Proficient with Excel / Word / Outlook
  • Experience using SAP or similar would be an advantage
  • Excellent communication skills
  • Able to work independently and collaboratively within sales environment.
  • Ability to multi-task, prioritise and manage time efficiently
  • Can-do attitude and enthusiastic manner
  • Educated to A-level or equivalent
  • An interest in games would be a beneficial


Reporting to the Sales Manager duties are as follows:

  • Processing sales orders and booking in deliveries
  • Answering in-bound calls and following up calls
  • Manage shared sales inbox
  • Setting up new customers and keeping customer records are up to date
  • Providing excellent customer service
  • Building and maintaining relationships/rapport
  • Ensure all online customers are aware of our current catalogue and new releases
  • Arrange catalogues, samples and spares to be sent to customers
  • Assist with new line forms and image requests from customers
  • Resolving customer complaints and escalating as necessary
  • Create and distribute weekly stock report
  • Fulfilling sales requirements to online channel
  • Organise travel and accommodation for team as required
  • Attending trade shows and exhibitions as required
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