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[10290] - Six Month Customer Service Ambassador

  • Permanent
  • Wimbledon
  • Posted 3 months ago
  • £ 25,000

Sales & Customer Service Ambassador

6 Month Contract

£22,000 – £25,000 per annum

We have an exciting opportunity working for an international organisation providing a high level of customer service to new and existing clients through warm outbound calls. The suitable candidate will be confident working on the telephone with people at all levels.

Key accountabilities:

  • To carry out outbound calling campaigns to generate revenue and provide customer support
  • To actively seek business to business opportunity
  • To generate revenue for the business and meet specific campaign revenue targets
  • To continuously build, develop, share and maintain in depth product knowledge in order to provide a knowledgeable response to customers
  • Actively seek and record information on customers including feedback comments on quality of service and ideas for new products and services
  • Carry out a range of general administration activities

Skills necessary

  • Confident, clear and concise communication skills, both orally and in writing
  • Previous sales experience within an office environment
  • Able to deal confidently with people at all levels
  • Attention to detail and accuracy
  • Excellent telephone call handling skills including questioning, probing, listening, establishing rapport, matching and closing
  • Telephone call handling skills to also include up-selling and cross selling
  • Ability to learn and understand high volumes of product information
  • Good administrative skills
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